GICLÉE PRINTS
Prints are made locally, especially for you, which is why production time takes approximately 10-12 working days. You should then expect a shipping notification email with your tracking number/link.
Prints are wrapped in acid free tissue paper and packed either flat in hard backed envelope or rolled in a tube. (See print care for info on how to safely unpack your goods.)
When prints are posted internationally, I track and insure. Prints posted within the U.K. are sent via Royal Mail using either special delivery service (print value above £60) or 1st class signed for. Tracking information will be given via your shipping notification email when the prints have been sent.
ORIGINAL ARTWORKS
I aim to pack and post original artworks within a week of sale, but sometimes it could be up to 3 weeks depending on if the sold painting is dry and varnished yet or not. Don't hesitate to ask for for an approximate time scale and I will happily provide you with that information.
All original artworks are well wrapped and packed in recyclable paper, card, corrugated card or air pockets.
All artworks whether posted internationally or within the U.K. are tracked and insured for loss or damage. Tracking information will be given via your shipping notification email when the painting has been sent.
Please see my 'refunds' section for information about loss or damage.